Office Policies

Appointments Fees Insurance Payment
Missed Appointments Records Requests Emergencies

All regular appointments are scheduled for the late afternoon or evening.

Monday	5:00 to 8:30
Tuesday	5:00 to 8:30
Wednesday	5:00 to 8:30

FEES

When Dr. Jann is not listed in the individual's insurance company provider network, payment in full is required at the end of each session. When insurance coverage is limited, lacking, or unavailable Dr. Jann will discuss the fee individually.

INSURANCE

Dr. Jann is a participating provider in some Independence Blue Cross Personal Choice and Aetna US Healthcare programs. If Dr. Jann or Psychology Associates is in the provider network of your insurance contract, all you will be expected to pay at each session is your co-pay or deductible. The balance is billed to the insurance company who will pay Dr. Jann directly. If Dr. Jann is not in your provider network, payment in full by the patient is required at each session. Dr. Jann will provide a receipt that you can file with your insurance carrier for out-of-network

PAYMENT
Payment is expected at each session. The amount will depend on insurance coverage.

MISSED APPOINTMENTS

Missed appointments are billed to the patient or responsible party at the full rate per session if cancellations are made with less than 24 hours notice. Insurance companies do not pay for missed or unkept appointments. No charge is made for appointments cancelled or rescheduled with more than 24 hours notice.

REQUESTS

Requests for letters, copies or records, or other documents will be honored only with a written release of information in the interest of protecting confidentiality. A fee will be charged for the preparation of these materials.

EMERGENCY
In the case of a psychiatric emergency, go promptly to the nearest hospital emergency room.