All appointments are via Telehealth (online), using a HIPAA-secure platform designed strictly for confidential medical communications. It is easy to use since it is built on the Zoom app which has become popular. 

About 12 to 24 hours before your appointment you will receive an email with a link for logging in at your appointment time.

Dr. Jann is a participating provider in most Blue Shield, Highmark, Keystone, Aetna, Magellan, and Tricare programs. He is also a Medicare provider and in-network for Aetna
Medicare Advantage. If Dr. Jann, Pennsylvania Counseling Center Inc., or Psychology Associates is not in your provider network, you will receive a receipt that you can file with your insurance carrier for out-of-network benefits. When insurance coverage is limited, lacking, or unavailable Dr. Jann will discuss the fee individually.

Payment (fee, copay, etc.) is required at each session using a credit card. You will be asked for consent to keep your credit card on file. This simplifies payment at each session.

Missed appointments are billed to the patient or responsible party at the full rate per session if cancellations are made with less than 24 hours notice. Insurance companies do not pay for missed or unkept appointments. No charge is made for appointments cancelled or rescheduled with more than 24 hours notice.

Requests for letters, copies of records, or other documents will be honored only with a signed Consent to Release Confidential Information form provided by Dr. Jann. A fee will be charged for the preparation of these materials.

In the case of a psychiatric emergency, go promptly to the nearest hospital emergency room.